The ROI of Chat GPT: Measuring the Impact on Your Bottom Line in 2024
Let me tell you a story. Back in 2023, I was consulting for a mid-sized e-commerce company that was drowning in customer service tickets. Their team was overworked, customers were unhappy, and their bottom line was taking a hit. “We need to hire more people,” the CEO said. But I had a different idea: “Let’s…